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CARING FOR YOUR PRINTS + PINS

All of my pieces are printed using lightfast and highly pigmented inks. These inks can fade over time, and factors such as light, heat and humidity can all affect how your print ages. To avoid fading, I recommend placing your print in a dry place out of direct sunlight. The paper I use is 100% rag and acid free, making it a durable and archival paper. However, it is still paper, so please handle it with care. Framing your print is the best option for keeping it safe from damage. I advise using acid-free framing materials, as it will ensure your artwork will last over time.

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All of my pins are made with a hard enamel. Hard enamel Pins are one of most durable enamel pins due to the process that the enamel goes through. The stamped metal pin badge is filled with a color that when set is polished flat leaving a smooth flat surface. All pins come with a rubber clutch backing, which is quite secure. If you are planning on wearing or traveling with them, please use caution as the backs can loosen in transport. To keep your pin pristine and looking fresh, you can use a jewelry polish using a soft cloth. Avoid using any harsh fabrics or cleaners as they can damage the metal and enamel. Do not use the following to clean your pins:

  • Do not use a chemical cleaner or household cleaner to clean your pins. These tend to be harsh on the enamel and may damage it.

  • Do not use a citrus or vinegar solution to clean your pins. This will damage the enamel too.

  • Do not use a polishing machine or a polishing bath on your pins. This can damage the enamel and ruin your pins.

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SHIPPING

I ship using Canada Post Standard Mail and Air Mail. Your shipping cost will depend on the weight of your order.

Processing time

Please allow up to 5 business days for processing and packaging of your order. Once your order has been shipped, you'll receive a notification via email.

Estimated shipping times

Canada: 7-10 business days

United Kingdom: 2-4 weeks

United States: 2-4 weeks

Europe: 2-6 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

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RETURNS + EXCHANGES

I gladly accept returns, exchanges, and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 2 days of purchase

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.